Returns & Exchanges
At The Indoor Golf Shop, we want you to be fully satisfied with your golf simulator gear; if you are not completely happy, you can return most new, unused items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) and confirm eligibility for your specific golf equipment.
Prepare the Package
Securely pack the items in their original manufacturer packaging, including all accessories, manuals, and software to ensure a full refund.
Ship the Item
Affix the provided shipping label or use a trackable carrier to send the package back to our distribution center for inspection.
Receive Your Refund
Once our technicians verify the condition of the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing